Customer Service Assistant
Jobs Information
buying decisions
2. Must understand and be familiar with health benefits and uses of produce and products at
the Branch
3. Support Branch Supervisor in keeping track of items in promotion, specials, etc.
Assist Branch Supervisor and Branch Manager in receiving and processing stock
Conduct continuous checks in the shop to remerchandise items and keep products well
organised on shelves
4. Attend to and actively monitor produce and products on shelves, ensure produce at the
Branch are fresh, safe and of highest quality state to customer requirements and report
those close to expiration to the Branch Supervisor whilst ensuring produce useable in other
units are appropriately transferred and/or processed
5. Be well attired at all times, demonstrate a cheerful attitude, warmly welcome customers
visiting the Branch and help them with shopping by creating the best fit between customer
requirements and available products to ensure high quality customer service
6. Assist the cashier as till packer when traffic in the shop is high
7. Assist customers to their vehicle with purchased items when need be
5. Ensure the highest standard of hygiene and cleanliness at the Branch by carrying out general
cleaning as per schedules established at opening, during and close of each working day,
wash crates, mop floors
9. Keep detergents and cleaning equipment well organised
10. Refer customer complaints to Branch Supervisor
11. Perform any other duty that may be assigned from time to time.
Location Information
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